Reviews

5

Allison Auto Center quickly responded to my online appointment request, answered all questions on a phone confirmation call and were very professional in all my dealings with them. Very clean premises and excellent staff.

Thank you for sharing your experience with us. We appreciate it greatly.

- Allison Auto Center
5

The service was great, and they charge me at a very reasonable price! I would definitely recommend them to my friends and come back for maintenance and any vehicle issues.

Thank you! We look forward to seeing you again!

- Allison Auto Center
1

Great hours of operations and will get your vehicle in the shop checked quicker than average timing. Lacks heavy in giving the best advice that will save you money (i.e: less than 900 miles to an oil change and they received a code for low oil. I know my car and had a feeling that was the issue, I was vocal about having 1 quart of oil in my car available. The mechanic put 2 quarts all I needed was 1 to reach oil change. Why didn't he use my oil or just tell me to put oil; better yet why didn't he just recommend an earlier oil change. He charged me the same price for an oil change to refill my oil levels.....) Do not go here if you know your car, do go here if you want to be swindled by mechanics.

Mr. Serrano, first things first let me just say, we value and respect you as a person before everything. This requires some clarification. When you came to us, it wasn't to check your fluid levels. You came in because you wanted to know why the check engine light was on. Initially, we found it was due to a timing chain correlation. Which (worst case scenario), could've been related to a failure in the engine. After finding it was low on oil, we called the dealership and were told it's normal for your car to eat 1 quart of oil per 2000 miles. So we put it in the air to check for external leaks, of which we found none. All of this took around 45 minutes. We charged you for 2 quarts of oil and .5 hours of labor, which came out to a total of $87.95. At that price and for that amount of time and consideration, I don't think it's fair for either of us to say you were swindled. Thank you for your understanding.

- Allison Auto Center
5

Thank you!

- Allison Auto Center
5

Friendly staff and fast service. I never had an issue with the quality of service

Thank you for the kind feedback! We hope to see you again.

- Allison Auto Center
5

Great staff, honest prices, speedy and professional work

We appreciate the feeback!

- Allison Auto Center
5

They were great. Courteous, fast, no fuss and got the job done for less than a third of the price I was quoted at the dealer.

William thank you for sharing your positive experience with us. We back all of our jobs with a 2 year/24k mile warranty. Please don't hesistate to come back if you have any issues. Thank you!

- Allison Auto Center
1

Will not come back because there was 2% fee for using a credit card. On a $2,000 job that is too much on top of todays high labor fees and parts.

Marilyn, we do apologize for the inconveniece or misunderstanding that there was. This 2% fee can be found at almost every establishment nowadays with credit cards. It is not something we control or keep, these processing fees are completly taken by credit card companies. If you wish please feel free to make any payments in the future with debit card, which is excluded from this processing fee, zelle, or cash. We back our work with a 2 year or 24k mile warranty. If you have any issues or questions please feel free to let us know. We hope to see you again. Thank you

- Allison Auto Center
5

Thank you Mark, we appreciate the positive feedback!

- Allison Auto Center
5

A clean and well organized shop . The staff is friendly and very professional.

Thank you Philippe! We appreicate the positve feedback!

- Allison Auto Center